Before I started HepaVac, I was a trainer for another leading local duct cleaning company. They expected me to pump out fully trained, new technicians ready to go on their own in 2 weeks. 2 WEEKS!
I kind of understand where they were coming from, on average, employees stayed employed with them for just 8-12 months, so they legitimately needed to get them out and generating revenue before they left the company...
HepaVac was born out of frustration with this model.
- If you have to rush training because technicians want to quit working for you right away, you should make the job better.
- I HATED stressing every. single. day about how much money I was going to be making at any particular jobsite. I loved cleaning ducts, but hated the games they made me play to try and earn a livable wage.
So HepaVac's technicians are paid a salary, have health insurance, PTO, and sick leave, and are incentivized to do quality work rather than “rush and sell”. Our training program typically takes 4 months to graduate. We limit our crews to only cleaning up to 2 homes per day, per truck. Some of our competitors do 6+ homes per day and charge more than we do!
Our turnover rate so far is 0.0%. I don't expect them to stay forever, nor would I want them to. But I am proud to be able to provide steady, stable, and secure employment for them while they achieve their personal goals outside of cleaning ducts. Cody will be leaving us to start undergrad in the fall of '22 (He got a full scholarship!), and Frank is hoping to find an apprenticeship as an HVAC installer or start trade school soon. Zach has been itching to get into the HVAC world for a while and is excited to get his hands dirty. Matt took a risk to become HepaVac's first employee in 2019. Since then he has become integral to our operations and trains our employees and maintains our fleet. Holly keeps us running and handles 100% of our day-to-day operations. She keeps us organized and on time and efficient.
Long story short, I may not be a great businessman, but I do my best to run a great business.
HepaVac Founder & Clean Air Enthusiast